2019 - 2021

In support of the chapter agreement with ACHE to meet the membership recruitment and retention obligations, and in support of continued advancement of the chapter member’s satisfaction survey results, the following goal areas are included in ACHE OF GREATER OHIO’s strategic plan.

2019 – 2021 Recruitment & Retention Goal

Achieve ACHE OF GREATER OHIO net membership growth as set in accordance with ACHE by 2021.

  • Achieve net membership growth of 2.0% for 2017 (-3.0% achieved)
  • Achieve net membership growth of 2.0% for 2018 (-2.4% achieved)
  • Achieve net membership growth of 2.0% for 2019
  • Achieve net membership growth of 4.5% for 2020
  • Achieve net membership growth of 9.9% for 2021

2019 – 2021 Member Satisfaction Goal

Achieve member satisfaction for ACHE OF GREATER OHIO at or above 4.0 by 2019.

  • Match national member satisfaction score of 3.80 (mean of all chapters) for 2018 (3.64 achieved in 2017)
  • Exceed national member satisfaction score by .10 points for 2019
  • Achieve chapter member satisfaction score of 4.0 for 2020

Diversity & Inclusion

Create a culture within ACHE OF GREATER OHIO which supports the spirit of diversity and inclusion across the chapter. This includes a diverse and inclusive leadership team that is reflective of the community in which we live and work, becoming proactive in the recruitment of new members and offering chapter educational programming within the content area of diversity and inclusion.

  1. Update the Diversity Statement for ACHE OF GREATER OHIO during 2018 with the support of our Regent at Large.
  2. Chapter metrics as provided from ACHE, demonstrate the need for ACHE OF GREATER OHIO to continue work in recruitment of student and early careerist membership. While the chapter metrics are comparable to ACHE nationally, there is an identified opportunity to grow our membership in this area.
  3. Continue participation of the NAHSE chapter Board President as a non-voting member of the ACHE OF GREATER OHIO Board of Directors, pending the election and appointment of this individual.
  4. Host a joint event with ACHE OF GREATER OHIO and NAHSE within the Cincinnati LPC during 2018. The goal is to pursue an educational event with networking to extend the work initiated with the joint networking event held in 2017.
  5. Investigate the opportunity for ACHE OF GREATER OHIO to host a women’s conference with a complementary organization such as WBL (Women Business Leaders of the U.S. Health Care Industry Foundation).
  6. Continue the enhancement of the ACHE OF GREATER OHIO chapter board of directors with an emphasis on increasing diversity to include race, ethnicity, age and gender.

Programming: Collaboration Events

With the chapter’s consistent local program council structure in place, ACHE OF GREATER OHIO will strive to provide outstanding educational and networking opportunities for our members and to achieve chapter membership growth and member satisfaction goals with programming itself, with support from the recently developed chapter website and marketing committee.

  1. Develop programming that positively impacts Member Satisfaction and Education Performance Dashboard metrics, and which supports our Diversity and Inclusion goals.
  2. Assess the opportunity to develop collaborative events with other ACHE chapters along with other associations, including but not limited to NAHSE, HFMA, and MGMA.
  3. Evaluate the possibilities of a larger all chapter event for ACHE OF GREATER OHIO in 2020.
  4. Promote ACHE OF GREATER OHIO events utilizing the newly formed marketing committee and website developer, to include the use of a social media strategy. Continue development of the website to include all future and prior year events to highlight programming for both potential members and sponsors. Leverage social media to complement chapter email communications for programming.
    1. Initiate social media using LinkedIn, with two posts per LPC; expand in future years with Facebook
    2. Update Eventbrite service platform in conjunction with the website to enhance and simplify the event registration process
  5. Pursue the development of an Ohio ACHE combined Board of Governor’s exam. This will include working with all local planning councils along with the recruitment/retention committee.

Recruitment & Retention; Member Reinstatement

In order for ACHE OF GREATER OHIO to comply with the annual chapter assessment, develop a Board Manual during 2018. The Board Manual will complement the onboarding of new chapter board directors and committee members, and provide a resource for use as a tool in the chapter recruitment efforts.

  1. Under leadership of the President Elect and the workgroup assembled, ACHE OF GREATER OHIO will complete version one for board approval at the March board of directors meeting, and submission to ACHE by April 1, 2018.
  2. Utilize other chapter board manuals as a model, to include those which are structured similarly with the LPC framework.
  3. Continue work beyond version one to insure the completed document reflects the work of the chapter leadership and future opportunities to enhance governance, to include incorporating topics such as auditing of financial statements.


Continue the work of creating value for corporations and health systems to sponsor chapter programming and events which will help defray the cost of these events for the members of ACHE OF GREATER OHIO and support programs to include student scholarships.

  1. Utilize the newly developed sponsorship model which allows the sponsor of ACHE OF GREATER OHIO to select either a corporate tier level or sponsor at an individual event level
  2. Capture 100% renewal of the 2017 corporate sponsors, and expand sponsorships with additional health systems within the chapter geography.
  3. Update the chapter website which currently shows sponsors in alphabetic order to be one that is more balanced in how the sponsors are displayed.
  4. Enlist two additional committee members to support the current Chair, to include identifying a candidate for succession planning.

Higher Education Network

Increase awareness of ACHE OF GREATER OHIO, and opportunities within the health care profession among students at area colleges and universities offering graduate programs.

  1. Develop a plan to increase the number of C-suite executives from area hospitals and health systems that participate in Groundhog’s Day, ACHE OF GREATER OHIO’s one-day event where graduate students shadow healthcare executives for a day. This will include direct conversations with each member of the board of directors for ACHE OF GREATER OHIO. Continue to receive feedback from students that participate in the event to improve and enhance the experience.
  2. Develop a plan to increase the number of industry participants from long term care and managed care to participate as shadows in Groundhog’s Day, providing a broad exposure to healthcare careers.
  3. Expand the annual Congress Student Scholarship program to include increasing the scholarship award to better compensate for expenses incurred, and increase the number of scholarships awarded.
  4. Elect two student representatives to the board of directors for the 2018 term.
  5. Conduct outreach to current student members to learn how ACHE OF GREATER OHIO can best connect with their peers, and to identify programming that best meets their needs.
  6. Continue to have ACHE OF GREATER OHIO Board members, and the Ohio Regent, visit each college and university within our geography that offers a healthcare related masters level program. The objective is to address program students about the value and benefits of joining ACHE and ACHE OF GREATER OHIO. This includes Franklin University, Ohio Dominican University, Ohio University, The Ohio State University, the University of Cincinnati and Xavier University.