2019 - 2022

In support of the chapter agreement with ACHE to meet the membership recruitment and retention obligations, and in support of continued advancement of the chapter member’s satisfaction survey results, the following goal areas are included in ACHE OF GREATER OHIO’s strategic plan.


2019 – 2022 Recruitment & Retention Goal

Achieve ACHE OF GREATER OHIO net membership growth as set in accordance with ACHE by 2022.

  • Achieve net membership growth of 2.0% for 2017 (-3.0% achieved)
  • Achieve net membership growth of 2.0% for 2018 (-2.4% achieved)
  • Achieve net membership growth of 2.0% for 2019
  • Achieve net membership growth of 4.5% for 2020
  • Achieve net membership growth of 9.9% for 2021

2019 – 2022 Member Satisfaction Goal

Achieve member satisfaction for ACHE OF GREATER OHIO at or above 4.0 by 2019.

  • Match national member satisfaction score of 3.80 (mean of all chapters) for 2018 (3.64 achieved in 2017)
  • Exceed national member satisfaction score by .10 points for 2019
  • Achieve chapter member satisfaction score of 4.0 for 2020

Diversity & Inclusion

ACHE OF GREATER OHIO promotes diversity within the healthcare management field, and it believes in the fair and equitable treatment of all people. ACHE OF GREATER OHIO recognizes diversity, equity and inclusion as ethical and business imperatives and priorities. ACHE OF GREATER OHIO values diversity in its leaders and members, which serves as a catalyst for a stronger workforce, improved decision-making, increased productivity, and a competitive advantage.

In addition, ACHE OF GREATER OHIO fosters an inclusive and equitable culture that recognizes the contributions and supports the advancement of all, regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity or disability. An inclusive environment can enhance the quality of healthcare, improve hospital/community relations, and positively affect the health status of society. These priorities are reflected in the ACHE OF GREATER OHIO strategies, structure, and initiatives.

Within the Chapter organization:
The ACHE OF GREATER OHIO Nominating Committee is accountable with assuring the board of directors is broadly representative of the ACHE OF GREATER OHIO membership and with maintaining a diverse and inclusive chapter leadership.

Within the healthcare management field:
  1. Develop and maintain a relationship within minority healthcare associations, i.e., NAHSE of Central Ohio and NAHSE of Cincinnati to host an annual joint networking educational event featuring Diversity, Equity, and Inclusion as the topic
  2. Maintain the ACHE OF GREATER OHIO Diversity, Equity and Inclusion committee and continue to expand representation from diverse members and backgrounds
  3. Continue to expand the ACHE OF GREATER OHIO membership with additional focus on early careerist and student membership from diverse backgrounds
  4. Develop a relationship within ACHE OF GREATER OHIO in collaboration with the Asian Healthcare Leaders, National Forum of Latino Healthcare Executives and LGBTQ communities
  5. Continue to feature Diversity, Equity, and Inclusion on the ACHE OF GREATER OHIO website and/or email communication

Programming: Collaboration Events

With the chapter’s consistent local program council structure in place, ACHE OF GREATER OHIO will strive to provide outstanding educational and networking opportunities for our members and to achieve chapter membership growth and member satisfaction goals with programming itself, with support from the recently developed chapter website and marketing committee.

  1. Develop programming that positively impacts Member Satisfaction and Education Performance Dashboard metrics, and which supports our Diversity and Inclusion goals.
  2. Assess the opportunity to develop collaborative events with other ACHE chapters along with other associations, including but not limited to NAHSE, HFMA, and MGMA.
  3. Evaluate the possibilities of a larger all chapter event for ACHE OF GREATER OHIO in 2020.
  4. Promote ACHE OF GREATER OHIO events utilizing the newly formed marketing committee and website developer, to include the use of a social media strategy. Continue development of the website to include all future and prior year events to highlight programming for both potential members and sponsors. Leverage social media to complement chapter email communications for programming.
    1. Initiate social media using LinkedIn, with two posts per LPC; expand in future years with Facebook
    2. Update Eventbrite service platform in conjunction with the website to enhance and simplify the event registration process
  5. Pursue the development of an Ohio ACHE combined Board of Governor’s exam. This will include working with all local planning councils along with the recruitment/retention committee.

Recruitment & Retention; Member Reinstatement

In order for ACHE OF GREATER OHIO to comply with the annual chapter assessment, develop a Board Manual during 2018. The Board Manual will complement the onboarding of new chapter board directors and committee members, and provide a resource for use as a tool in the chapter recruitment efforts.

  1. Under leadership of the President Elect and the workgroup assembled, ACHE OF GREATER OHIO will complete version one for board approval at the March board of directors meeting, and submission to ACHE by April 1, 2018.
  2. Utilize other chapter board manuals as a model, to include those which are structured similarly with the LPC framework.
  3. Continue work beyond version one to insure the completed document reflects the work of the chapter leadership and future opportunities to enhance governance, to include incorporating topics such as auditing of financial statements.

Sponsorship

Continue the work of creating value for corporations and health systems to sponsor chapter programming and events which will help defray the cost of these events for the members of ACHE OF GREATER OHIO and support programs to include student scholarships.

  1. Utilize the newly developed sponsorship model which allows the sponsor of ACHE OF GREATER OHIO to select either a corporate tier level or sponsor at an individual event level
  2. Capture 100% renewal of the 2017 corporate sponsors, and expand sponsorships with additional health systems within the chapter geography.
  3. Update the chapter website which currently shows sponsors in alphabetic order to be one that is more balanced in how the sponsors are displayed.
  4. Enlist two additional committee members to support the current Chair, to include identifying a candidate for succession planning.

Higher Education Network

Increase awareness of ACHE OF GREATER OHIO, and opportunities within the health care profession among students at area colleges and universities offering graduate programs.

  1. Develop a plan to increase the number of C-suite executives from area hospitals and health systems that participate in Groundhog’s Day, ACHE OF GREATER OHIO’s one-day event where graduate students shadow healthcare executives for a day. This will include direct conversations with each member of the board of directors for ACHE OF GREATER OHIO. Continue to receive feedback from students that participate in the event to improve and enhance the experience.
  2. Develop a plan to increase the number of industry participants from long term care and managed care to participate as shadows in Groundhog’s Day, providing a broad exposure to healthcare careers.
  3. Expand the annual Congress Student Scholarship program to include increasing the scholarship award to better compensate for expenses incurred, and increase the number of scholarships awarded.
  4. Elect two student representatives to the board of directors for the 2018 term.
  5. Conduct outreach to current student members to learn how ACHE OF GREATER OHIO can best connect with their peers, and to identify programming that best meets their needs.
  6. Continue to have ACHE OF GREATER OHIO Board members, and the Ohio Regent, visit each college and university within our geography that offers a healthcare related masters level program. The objective is to address program students about the value and benefits of joining ACHE and ACHE OF GREATER OHIO. This includes Franklin University, Ohio Dominican University, Ohio University, The Ohio State University, the University of Cincinnati and Xavier University.